March 24, 2020
Dear valued customer:
Gov. Jay Inslee has issued a Stay Home – Stay Healthy order for the state of Washington related to the
COVID-19 pandemic. The order will be in effect from 12 a.m., March 25, through 12 a.m., April 8.
Consistent with guidance from the United States Department of Homeland Security, the order exempts
certain essential infrastructure and services, including agriculture and food. After a full review of the order,
CHS has determined that its operations fit within this exemption and we will continue to operate to provide
essential products and services so cooperatives, retailers and farmers can plant and grow crops, raise
livestock and bring the food they produce to market.
CHS employees across Washington will continue to observe company guidance working from home or
operating CHS facilities as they have been since March 17. Revised procedures introduced last week
remain in place across our footprint to protect the health and safety of employees, customers, suppliers
and the communities we serve. Those procedures include:
• Remote work, social distancing and following CDC guidance to protect the health, safety and
wellbeing of employees, customers, suppliers, and communities
• No nonessential visitors to CHS locations and additional on-site health, safety and cleaning
procedures
• Use of voice, video and other technologies to serve customers and conduct business, including
online meetings or phone coordination of farm services
• Continued observation of all safety guidelines, including use of personal protective equipment
• Leveraging our flexible supply chain and asset base if it becomes necessary to deliver to or from
alternate locations
• Continuity plans to flex employees between locations or business units as needed to better serve
customers
At CHS, the health, safety and well-being of our employees, customers, suppliers and communities are
our highest priority. We remain committed to our purpose of creating connections to empower agriculture
by supplying essential products and services for our customers and owners.
Sincerely,
Rick Dusek John Griffith
Executive Vice President Senior Vice President
Country Operations Global Grain Marketing and CHS Hedging
Gary Halvorson Darin Hunhoff
Senior Vice President Executive Vice President
Agronomy Energy, Processing and Food Ingredients